• Full Time
  • Hamburg

Website Adobe

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

 

The Opportunity:

The Cloud Technology organization’s mission is to build highly scalable, highly available and highly resilient services that fulfill the business objectives of Adobe. Areas of focus include: identity, security, cloud storage, e-commerce, workflow management, synchronization, customer facing web apps, scalability, infrastructure management and search, just to name a few.

Reliability Engineering forms part of Cloud Tech that has an exciting and high-reaching mission: Build, deploy, operate, scale and maintain company-wide platforms (PlaaS) for customer facing Adobe SaaS solutions. While various development groups focus on building our platforms, Reliability Engineering provides operational/engineering support for both the platform as well as the product teams that use the platforms.

 

A capable Site Reliability Engineer should have one main high-level objective; identify and solve complex problems through software. This is not a traditional sysadmin/operations role (ie deployments, ticket work, dashboarding, monitoring, incident response). A significant portion of time (~50%) will be some form of programming/development work, preferably to solve self-identified problems. This role will work with the Adobe Content Platform engineering team and with the larger Reliability Engineering organization.

 

What You’ll Do:

Ensure the highest level of uptime and Quality of Service (QoS) to Adobe’s customers through operational excellence
Define service level objectives (SLOs) and service level indicators (SLIs) to represent and measure service quality
Embed with product teams (physically and/or virtually) to cultivate teamwork/partnership
Identify areas to improve service resiliency through techniques such as chaos engineering, performance/load testing, etc
Support and maintain globally distributed, multi-cloud (public and/or private) environments
Automate common, repeatable tasks at large scale to streamline operational procedures
Design and maintain production monitoring systems
Solve performance and stability issues using a wide variety of tools
Evaluate and manage application and environment security
Follow organizational change processes during implementations
Use and maintain version control for application infrastructure
Work in a diverse and distributed team environment
Cross-train with other team members
Participate in an on-call rotation as required
Determine root-cause for all production level incidents and write corresponding high-quality RCA reports
Promote the DevOps/SRE mentality
What You Need to Succeed :

3+ years production level experience with distributed applications at scale in public cloud (AWS and/or Azure)
Recent experience in one (and preferably more) of the following languages: Python, Go, Java, or Shell Scripting
Recent large-scale experience with Infrastructure as Code management tools such as Terraform
Production level expertise with containerization orchestration engines (e.g. Kubernetes)
Experience with Agile Processes (Kanban, Scrum)
Strong working knowledge of modern, continuous development techniques and pipelines (IaC, CI/CD, Jenkins, Git)
Familiarity with security frameworks such as ISO27001, SOCII, PCI-DSS, and/or HIPAA
B.S. degree in Computer Science or related technical field

Diversity & Inclusivity:

Adobe is an equal opportunity and affirmative action employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.
Adobe aims to make adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, please contact [email protected]

To apply for this job please visit adobe.wd5.myworkdayjobs.com.