Strategic Account Manager Frame.io

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

 

The Opportunity

 

From the moment you wake up in the morning until you go to bed at night consider the media you consume, the adverts you see, the apps you use, the websites you browse and almost all of the shopping you do online throughout the day. Chances are that every single one of those interactions, every single one of those experiences, was touched by an Adobe product.

Frame.io is changing the future of how videos are made by helping over 1 million creative professionals seamlessly collaborate from all over the world.

We’re maturing start-up inside one of the biggest software companies on the planet, Adobe. Our market-leading product is used and loved by companies such as Turner, Disney, NASA, Snapchat, BBC, BuzzFeed, TED, Adobe, Udemy, and many more.

We’re in an exciting period of growth and are always seeking talented and passionate individuals who share our vision for helping visual content creators produce their best work.

 

What You’ll Do

As a Strategic Account Manager, you will be working in a highly collaborative Strategic team to nurture and expand our Strategic Enterprise customers. As a part of this team, you’ll be the business partner for these customers, understanding their initiatives, and aligning them to the value Frame.io has to offer.

Business partner of Frame.io Customers relationship to create an exceptional experience for customers.
Partnering with Account Executives and Customer Success Managers to provide excellent post-sales experience to ensure new Enterprise Customers are set up for success
Build and grow excellent partnerships with Frame.io customers
Maintain an active pipeline of renewals and expansions to meet the quota
What you need to succeed

5+ years of relevant customer-facing experience, preferably in a similar industry and/or at a SaaS company
Confidence and command in running SaaS renewal sales cycles
Comfortable navigating, communicating with, and selling to C-Suite at large Enterprise organizations
Experience generating a referral pipeline, qualifying and identifying expansion opportunities
Strong negotiation skills as well as an ability to position value
Active listening skills and a strong sense of empathy and curiosity both with customers and with the Frame.io team
Strong written and verbal communication and comfort in presentation settings
Ability to prioritize and organize accounts and activities to enhance the impact
Experience in collaborative tools, video creation, or media workflow technology is a plus
Enthusiasm and drive to grow within a rapidly expanding startup environment
Check out Adobe’s fantastic benefits at Rewards.adobe.com

 

As our many awards will tell you, at Adobe you’ll be immersed in an exceptional work environment that is recognized around the world. You’ll be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe’s the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog, https://blog.adobe.com/en/topics/adobe-life and explore the fantastic benefits we offer at Rewards.adobe.com.

 

Adobe is an equal opportunity employer. We hire dedicated individuals, regardless of gender, race or colour, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All.

 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours.

Diversity & Inclusivity:

Adobe is an equal opportunity and affirmative action employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.
Adobe aims to make adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, please contact [email protected].