Senior Business Consultant AEM

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

 

The Challenge
This is an exciting opportunity to be part of a growing team that provides consulting services for Adobe Experience Manager (AEM) products and Digital Marketing Cloud solutions. AEM helps customers organize the delivery of creative assets and other content across digital marketing channels, including web, mobile, email, social media, and video. The AEM consulting team is responsible for providing expert skills in the implementation of the Adobe AEM solution offering as well as integrating complementary Adobe enterprise solutions communicating with clients existing IT infrastructure.

We are looking for an experienced and dedicated Senior AEM Business Consultant to join the Adobe Digital Impact Delivery team in EMEA. As an AEM Business Consultant, you will work with our cross-functional solution teams to deliver incremental high quality AEM solutions. Ideally, you will bring proven experience in delivering AEM solutions helping to lead large and complex multi-technology agile digital transformation projects.

You will lead and guide customers in the development and execution of value led roadmaps that realise tangible business outcomes for our AEM customers. You will possess the skills to interact, negotiate, and work with a broad range of personalities and functions, including the client, business owners, engineers, project operations, quality assurance, project managers and product management.

The role focuses on driving adoption and value realisation of the AEM platform.

What You’ll Do
Establish relationships with executive and client leadership
Lead business discovery workstreams, and perform industry and customer research to establish the customer’s ‘why’
Develop and align with customers on relevant business goals and critical metrics
Develop a clear value framework linked to customer business goals and objectives and be responsible for the evolution and operationalization of this framework
Assess and illustrate the value of your recommendations, prioritise according to value & complexity
Implement measurement frameworks and track performance against business and maturity metrics, such as operational efficiency, cost reduction, revenue gains. Demonstrate and report on bottom line impact.
Take ownership of communication of value to the customer and Adobe Account teams.
Develop AEM implementation strategy and roadmap with client business owners. Drive experience management, content management and activation maturity
Work with client business owners and partners to guide, understand and develop functional requirements, and map these to business objectives
Evangelise Agile practices throughout the project delivery
Hold roles such a Product Owner on behalf of the client, leading and prioritising the product backlog
Partner with the client project leadership to provide day-to-day tactical objectives
Socialise business functionality and roadmap with the client
Ensure client is enabled to maintain and operate their AEM implementation (leaning on Adobe Learning Services)
Advise on content creation strategy once the AEM solution goes to production
Define AEM governance and operational models to support clients’ technology goals.
What You Need to Succeed
5+ Years of experience on large digital transformation projects
Have a deep understanding of Content Management platforms (AEM preferred) from a business perspective and with standard methodologies around implementations. AEM Certified Business Practitioner is a bonus.
Previous experience as a Product Owner, Product Manager or Lead Business Consultant, and as a Scrum Master or Project Manager
Understanding or experience in using productized APIs, SaaS, SOA, Cloud Services, and Content Management Systems
Extensive Agile experience and with product backlog management
Experience with Content Management implementations in large digital transformation projects
Experience reviewing and elaborating business and technical requirements
Customer-centric approach
Outcome mentality and strong ability to identify value realisation
Demonstrated experience working with business users and senior collaborators, software engineers, application architects and digital marketing agencies
Clear written and verbal communication skills presenting outcome, sharing information, and leading meetings
French Proficiency required
Ability to travel minimum of 80% to the customer site in Paris.
If you’re looking to make an impact, Adobe’s the place for you! Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Diversity & Inclusivity:

Adobe is an equal opportunity and affirmative action employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.
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