Scale Account Manager, UKI / Nordics

Amplitude is a leading digital analytics platform. More than 1,900 customers, including Atlassian, Jersey Mike’s, Marks & Spencer, NBCUniversal, PayPal, Shopify, and Under Armour rely on Amplitude to gain self-service visibility into the entire customer journey.  With Amplitude, teams can understand what product features are working, where users are getting stuck, and what actions lead to the right outcomes. As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.

Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables creation of better products, ability to solve complex problems, and drive more powerful solutions. In order to make diversity possible, we commit to striving to create an environment of inclusion: an environment focused on psychological safety, empathy, and human connection, which will allow employees of all backgrounds to feel the care they need to thrive.

About the Role & Team

Our EMEA sales team continues to grow and with this comes great opportunities – including our brand new Account Manager roles focused on our Scale business, which is a segment focused on a subset of customers whose annual investment in Amplitude is <$50k ARR.

As a Scale Account Manager, you will:

Own all renewals and expansions with an existing book of business of approximately ~80 customers.
The focus will be on expansion (80% of the role) and renewals (20%)
Develop a comprehensive understanding of Amplitude’s product, allowing you to conduct discovery calls, customized demos, and presentations focused on solving customers problems and helping them explore new Amplitude products/capabilities.
Effectively sell the value of Amplitude to key stakeholders (up to and including CXO’s) whilst maintaining customer relationships
Collaborate well with the extended team including Solutions Consultants, and Customer Success
Exceed quarterly and annual targets

You’ll be a great addition to the team if:

You have a minimum of 2 years SaaS experience in a quota-carrying role with a strong preference for candidates with direct experience of a renewal at scale and/or expansion motion
You are process orientated
You can effectively drive renewal and expansion conversations by leveraging (and delivering) QBRs
You have managed a high number of client accounts (~80) and have experience working in a fast transactional sales motion
Have an ability to tell a story using data
Experience running POCs and mutual close plans, familiarity with MEDDPICC is preferred
Fluency in English is essential, with any Nordics language being essential
Ability to work and thrive in a team setting
Excellent communication and presentation skills

Who We Are

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view.

Diversity & Inclusivity:

Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables creation of better products, ability to solve complex problems, and drive more powerful solutions. In order to make diversity possible, we commit to striving to create an environment of inclusion: an environment focused on psychological safety, empathy, and human connection, which will allow employees of all backgrounds to feel the care they need to thrive.