Website GBG
***This role is aligned to Mexico City, please only apply if you are based in/near to Mexico City***
About GBG
GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the best decisions about their customers, when it matters most.
Every second, our global data, agile technology, and expert teams, power over 20,000 of the world’s best-known organisations to reach and trust their customers.
Why you should be@GBG
Reach
The precision of location data is critical to businesses that need to know exactly where their customers are so they can reduce failed deliveries, share great customer experiences and remove unnecessary costs. We provide the unique insight to know locations as well as the people who live there, because we understand global addresses better than anyone else.
This means our customers have confidence that their products and services will arrive in time and to the right location In the race to serve global customers, we exist to help every business in the world, reach every customer in the world.
Trust
When a digital business grows, most customers are genuine. However, many are fraudsters who manipulate identities to gain illegitimate access. We give our customers unique insight to decide which are trustworthy and which are fraudulent, because we understand identity better than anyone else.
This means businesses can confidently onboard good customers, reward great customers and reject fraudsters. In the fight against Identity, Fraud, trust is key, so the more you can know and the earlier you know it, the better decisions you can make.
About the team
At GBG Compliance, customer experience is at the forefront of everything we do. To help us build functional systems that improve the customer experience we are now looking for an experienced DevOps Engineer. They will be responsible for deploying product updates, identifying production issues, and implementing integrations that meet our customers’ needs
The role
The DevOps Engineer will be responsible for deploying product updates, identifying production issues, and implementing integrations that meet our customers’ needs. Primarily this means building and setting up new development tools and infrastructure within the AWS platform, working on ways to automate and improve development and release processes.
What you will do
- Work with software engineering teams and build/update the infrastructure automation and deployment process
- Working with software developers and software engineers to ensure that development follows established processes and works as intended
- Deploy updates and fixes and provide Level 2 technical support
- Build tools to reduce occurrences of errors and improve customer experience
- Develop software to integrate with internal back-end systems
- Perform root cause analysis for production errors
- Investigate and resolve technical issues
- Develop scripts to automate virtualization
- Design procedures for system troubleshooting and maintenance
- Ensuring that systems are safe and secure against cybersecurity threats
- Take part in Scrum meetings and work on tasks
- Planning out projects and being involved in project management decisions.
Requirement
What We’re Looking For
- Experienced as a DevOps Engineer or similar software engineering role
- Proficient with CI/CD Pipeline tools Gitlab, Jenkins
- Hands-on experience of Python and/or UNIX Shell Scripting
- Development experience using Terraform for IaC in Cloud environment and configuration management using Helm.
- Good knowledge of Observability Systems such as ELK, New Relic, Zabbix
- Experience in AWS Cloud platform : Manage and maintain AWS environments, including provisioning, scaling, and optimizing resources for cost-efficiency and performance
- Kubernetes Management: Deploy, manage, and scale containerized applications using
- Kubernetes to ensure high availability and performance.
- Working experience in Agile/Scrum methodologies and frameworks
- Basic knowledge in computer networks and concepts
- Working knowledge of databases and SQL
- Problem-solving attitude and Collaborative team spirit with minimum management.
We believe it is important to promote an inclusive and diverse culture, representative of the markets and societies we serve around the world. We know that a diverse workforce encourages innovation and widens our perspective, leading to a more successful, happier team and improved business outcomes. Through our be/yourself programme we commit to continuously improving our culture of inclusion and encouraging diversity within our organisation.