Job location: Dublin, Ireland
Region covered: Austrian market
Slack is a layer of the business technology stack that brings together people, data, and applications – a single place where people can effectively work together, find important information, and access hundreds of thousands of critical applications and services to do their best work. From global Fortune 100 companies to corner markets, businesses and teams of all kinds use Slack to bring the right people together with all the right information.
Slack is more than just a tech company. We are on a mission to make people’s working lives simpler, more pleasant and more productive. Slack has a positive, diverse, and supportive culture. We believe that culture is the compass to success and so our Slack values are woven into the fabric of all we do. We look for people who are curious, creative, collaborative and work to be a little better every single day. We seek outstanding talent, eager to do their best work while supporting others in doing the same. At Slack, you will have the opportunity to work with customers in a dynamic environment and grow your career.
Sounds like you? Great! We are looking for an Account Executive to join our Sales team and focus on our Mid Market customers in the Austrian market.
As the Account Executive, you will be responsible for building strong relationships with key customer business and technical decision makers to understand their unique business needs and guide them towards realizing the value of Slack for their business. You have the presence to be able to build and maintain relationships with customers, influencing their long term strategic direction and acting as their trusted advisor to evaluate strategy and recommend solutions that meet their requirements. You will add value by increasing revenue and improving customer satisfaction, through working with cross-functional teams within a territory of accounts.
Develop an account and contact plan strategy to grow the accounts within your territory.
Proactively build customer stakeholder mapping and strong relationships across business and technical decision makers.
Drive revenue growth through engaging in proactive conversations with new customers to land the value of Slack.
Identify opportunities to grow the business with existing customers by initiating conversations, leveraging usage patterns, providing demos or quotes and collaborating with internal teams to maximize the value and impact for our customers.
Effectively turn prospects and qualified leads into opportunities by qualifying opportunities
Implement strategies to accelerate the closing of deals (mapping timeline, customer engagement, buy-in and de-risking) to drive predictable deal closure.
Drive predictable forecast and pipeline management.
Be the Slack sales leader and expert for your customers
Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product
2 years+ of technology-related sales and account management experience
Strong track record of prospecting, new account development, territory building and quota performance
Ability to value sell to senior executives as a trusted advisor with a consistent track record of identifying customer needs and successfully implementing solutions that solve their problems
Experience in building strong customer relationships with business and technical key decision makers
Excellent communicator, organizer, presenter and great verbal communication skills
Outstanding operational excellence, e.g. forecasting, building healthy pipeline,, opportunity management and virtual team orchestration
Strong negotiation skills, financial acumen and driving deals to closure.
Proven track record of outstanding performance and achieving goals
Success-driven, works well in a diverse team and enjoy a dynamic and changing environment
Problem solver and ability to work in fast-changing environment and manage ambiguity
Strong time management skills – able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, collaborative, and team-oriented environment
Passion for cloud technologies and changing the world
Fluency in German
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