We are looking for an Account Executive to join our Sales team and focus on our Mid Market customers across the Benelux region. This segment represents a huge opportunity for Slack and we want someone who is eager to do the best work of their lives while supporting others in doing the same.
You will be responsible for driving the sales process with prospective customers as well as expansion within existing accounts. You will work closely with our customers to understand their business objectives and act as their trusted guide for using Slack most effectively. You’ll also work with cross-functional teams to help align our product roadmap and marketing materials with customer feedback. If you enjoy working with customers from a variety of industries in a rapidly changing environment, then come and join us! We’re nice.
Drive revenue through proactive outreach to new prospects
Educate customers on the value of Slack in a thoughtful way
Provide recommendations based on a customer’s business needs and usage patterns
Manage multiple customers simultaneously at various stages of the Slack buying cycle
Handle inbound customer communication and organize/escalate issues appropriately including: billing, legal, security, and technical inquiries
Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product
18 months + closing experience as an Account Executive within a SaaS company is preferred
Proficiency in English + Dutch is essential
You are ambitious and driven to achieve goals
You are articulate and poised with a clear and concise spoken and written communication style.
You take an active interest in opportunities to increase customer satisfaction and deepen customer relationships
You have a consistent track record of identifying customer needs and successfully implementing solutions
You are flexible, adaptive, and resilient
Slack is a messaging app for business which lets you organize conversations into channels so everyone moves faster and stays in sync. It’s a platform that connects everyone in your business—employees, customers, and partners— securely with each other and integrates easily with apps you use every day to get work done. And everything happens, using any device, within a digital workspace that’s super easy to use.
Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.
Come do the best work of your life here at Slack.
To apply for this job please visit salesforce.wd1.myworkdayjobs.com.