Account Executive, Mid Market – Slack

Slack has a positive, diverse, and supportive culture we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?

We are looking for an Account Executive to join our Sales team and focus on our Mid Market customers across UKI region. This segment represents a huge opportunity for Slack, and we want someone who is eager to do the best work of their lives while supporting others in doing the same.

You will be responsible for driving the sales process with prospective customers as well as expansion within existing accounts. You will work closely with our customers to understand their business objectives and act as their trusted guide for using Slack most effectively. You;ll also work with cross-functional teams to help align our product roadmap and marketing materials with customer feedback. If you enjoy working with customers from a variety of industries in a constantly evolving environment, then come and join us! We;re nice.

 

Responsibilities:

Drive revenue through proactive outreach to new prospects
Educate customers on the value of Slack in a thoughtful way
Provide recommendations based on a customer;s business needs and usage patterns
Handle multiple customers simultaneously at various stages of the Slack buying cycle
Handle inbound customer communication and organize/escalate issues appropriately including: billing, legal, security, and technical inquiries
Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product
Requirements:

2 years + closing experience as an Account Executive within a SaaS company is preferred
You are ambitious and driven to achieve goals
You are articulate and poised with a clear and concise spoken and written communication style.
You take an active interest in opportunities to increase customer satisfaction and deepen customer relationships
You have a consistent track record of identifying customer needs and successfully implementing solutions
You are flexible, adaptive, and resilient

Diversity & Inclusivity:

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

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Salesforce welcomes all.