Slack

About Role:
You will own the full sales cycle from lead to close
Establish lasting relationships with senior executives and decision-makers
You will foster new relationships for Slack through outbound efforts
Help educate customers on the value of Slack throughout the adoption cycle
You navigate key decision makers to build Slack awareness within organizations
Identify customer needs and collaborate with Slack teammates to ensure customer success with special emphasis on signup, upgrade, and expansion
You will initiate, negotiate and close new and expansion contracts with customers
You will communicate and organize/escalate issues appropriately including billing, legal, security, onboarding, and technical inquiries
You will collaborate and work with different members of the Accounts team (Technical Account Managers, Customer Success Managers, Leadership, etc.) to build strategic adoption plans for customers
You will prepare and educate customers on new features and releases
You will monitor and identify adoption and utilization trends
Provide recommendations based on customer’s business needs and usage patterns
You will conduct periodic customer health-checks with an emphasis on customer happiness
You will serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product

You will do this by:
Partnering with internal resources in order to drive additional value and expertise
Educating customers on the value of our products in a consultative way
Generating pipeline that leads to closed revenue and quota attainment
Selling on value and return on investment vs. technical functionality
Building credibility and trust while influencing buying decisions
Uncovering business initiatives and pain points to map back our solutions across multiple lines of business
Creating demand by uncovering business problems and matching them to our solution
Having a deep understanding of the way businesses operate, and the priorities that drive decisions from the C-level

What you should have:
5-8+ years of Enterprise Account Executive experience
Proficient in Norwegian & English
Relevant sales experience, preferably in a SaaS organization
Experience managing a pipeline and closing large contracts
Excellent communication skills both with customers and within an organization
Shown negotiation and closing skills
Consistent track record of navigating within large and mid-market organizations
Ability to develop senior level relationships quickly and effectively
Experience presenting to senior managers and the C-suite
Ability to handle multiple opportunities simultaneously at various stages of the buying process
Takes an active interest in increasing customer satisfaction and deepening customer relationships
Experience with enterprise SaaS vendors preferred
Some travel required
Our investment in you:
World class enablement and on-demand training – check out Trailhead.com for a sneak peek!
Sandler Sales Training
Week-long product bootcamp
Fast Ramp mentorship program
Weekly 1:1 coaching with your leadership
Clear path to promotion with accelerated leadership development programs
Exposure to executive thought leaders with a passion for living our values

Diversity & Inclusivity:

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Salesforce welcomes all.

To apply for this job please visit salesforce.wd1.myworkdayjobs.com.