Senior Product Designer

The real economy employs 3 billion people in frontline jobs, yet frontline teams have been underserved by technology for decades and are left to choose between paper or 20-year-old workforce management solutions, which harm both their employees and their business.

At Sona, we’re building the Frontline Operating System; an end-to-end platform to manage the entirety of a shift-based workforce. Sona combines the functionality you expect from any workforce management software – including scheduling, time & attendance, and absence management – with dedicated features to empower staff and simplify frontline work for everyone. All in one easy-to-use platform.

We have the opportunity to build a very large, impactful and sector-defining business, and we’re off to a fast start. In year 1, we reached tens of thousands of frontline workers and raised over $10 million from Google’s AI fund – Gradient Ventures, SpeedInvest, Notion Capital and angels like Tom Blomfield, to help us reach more.

It’s a hugely exciting time to be joining the team, as we’re still small enough that you’ll have a significant impact on the company, growth trajectory and culture, but large enough that we have a great structure, experienced leaders and world-class benefits in place (such as being fully remote and flexible, and only working 4.5 days a week). More on working at Sona here.

About the Role

We’re taking the modern, user-centric product experience that we’ve all come to expect in our consumer lives and putting it in the hands of front line teams. You’ll join our squad that’s focused primarily on improving the Product for the Social Care sector and also play a key role in developing the long term vision of our whole Product. We focus on delivering small pieces quickly and iterating based on our users feedback and needs.

To excel in this role, you’ll need to balance ideal user experience with business needs, align across a Product team on the right level of ‘done’, and effectively manage time, fidelity, and the appropriate tooling on a piece-by-piece basis to ensure the rest of the team is supported. It’s a challenge, but brings with it the rewards of having a large amount of influence into the product we’re building together.

To achieve this, you’ll be empowered with the freedom to work how and when is best for you and have the opportunity to exercise a wide range of skills, including; product strategy and planning, customer interviews, interface design, implementing processes for effective product delivery, and helping to build up our component library.

Responsibilities

Day to day, you will be:

• Working with rest of product team to define and deliver output to meet business objectives
• Aligning internal stakeholders and customers around outcomes and design decisions
• Directly and independently working with users and customers to validate requirements
• Helping to coordinate output across our design and wider product team
• Refining deliverables across web and (react native) app from proposal, to lo-fi concept, to polished UI

Requirements

We don’t have hard and fast requirements, but hopefully, lot’s of the following apply to you:

• You work collaboratively with a cross-functional product team to define tasks, timings, and roadmaps
• You’re outcome-oriented when it comes to UX design and excel equally in definition and delivery phases
• You have a ‘modern’ design methodology and are familiar with component libraries and design systems.
• You’re comfortable with change and experienced with Agile and/or Lean methodologies
• You’re based +/-3 of the UK timezone

Benefits:

• £70-85k (or local currency equivalent)
• 4.5 day standard working week
• Share options
• Fully remote and flexible working
• 35 days annual leave (25 days standard plus 10 flexible public holiday days)
• Pension contributions matched up to 5%
• Comprehensive Health Insurance via Bupa
• Enhanced parental leave & pay
• Co-working space stipend
• Quarterly all expenses paid team retreats
• The latest Macbook and equipment for your home office
• Professional development budget
• Unlimited free books

Working at Sona

We take our health and mental health seriously, believing that we can only perform to our best when we are healthy, happy, and in control of when, where, and how we work. That’s why we’re fully remote and everyone works a 4.5 day week (you choose when you take the half day) with a fully flexible schedule.

We balance this with regular virtual stand-ups and all-hands so we’re all aligned, and paid-for, in-person meet-ups so you can get to know your colleagues.

You can learn more about the team and what it’s like working at Sona here.

Diversity & Inclusivity:

# How we work

**Remote & Flexible 💻**

At Sona, we believe that everyone does their best work when they are happy and feel in control. That's why we've decided to be fully remote, as that gives everyone the highest degree of flexibility and control over *how* and *where* they want to live and work.

*We measure in output, not time.*

We’re currently spread across the UK, mainland Europe and South East Asia.

We have a few 'core office hours' to facilitate our daily kick-off, team and customer meetings and 1-1s, but aside from that it's up to you to decide how your day is organised. And since we work a 4.5 day standard week, that includes choosing when to take your flexible half day.

Everyone gets a monthly budget to use for office or co-working space as they choose.

**Social life & teamwork 💃**

Being remote doesn't mean that we don't spend time together. We have lots of social chats on Slack (including the obligatory cute baby/dog/rabbit pics) as well as regular 1-1s and group collaboration sessions on Zoom.

A few times each year we get the whole team together for a week of workshops and fun - ideally in a nice and sunny place ☀️ You can read more about our meet-ups [here](https://www.notion.so/Working-at-Sona-4e3c00206c414d8c9eb9b7a617cdc6d7?pvs=21).

**Your decision** **🧠**

We want everyone to feel ownership over their piece of Sona. We believe in empowering you to do your best work, make decisions for your area of responsibility and act on those decisions. We're always there to give feedback and help each other out, but ultimately, you have the power to act.

**Full speed 🏎**

We're very ambitious and we move fast but without compromise. We believe in acting today, rather than tomorrow. And though we work with urgency to reach our goals, we always remember to celebrate the small wins and have as much fun as we can along the way.

**A supportive culture 🤝**
We will do everything we can to give you the resources and tools you need to do your best work and advance your career. Everyone gets a personal development budget and on-demand mental health support and we always welcome fresh ideas that will improve how we work collectively and individually.