Events and Marketing Manager

THE ULTIMATE OPPORTUNITY

Imagine a virtual customer support agent that works 24/7, speaks 109 languages, and instantly and intelligently gives customers the answers they’re looking for.

You don’t need to imagine because that’s Ultimate – the world’s most powerful virtual agent platform.

Powered by industry-leading AI, a laser-focus on customer experience and a world-class team across the globe, we’re committed to bringing joy and innovation to customer service. With customers regularly ranking us #1 on G2, it’s no wonder some of the best brands in the world have already scaled their digital support with Ultimate – from Vodafone to Finnair, Gorillas to Zalando.

THE ULTIMATE DESTINATION FOR YOUR CAREER

At Ultimate, careers accelerate. New opportunities arise as the company is constantly evolving and our Finnish, no-ego culture means that everyone has a seat and a voice at the table. You’ll learn from some of the best and brightest minds, as well as having the opportunity to show us your brilliance and see the impact of your work. We truly offer career-defining opportunities.

With hubs in Helsinki, Berlin, New York and London, alongside our ever-growing global remote workforce, you get to choose a working environment that suits you.

And we are proudly diverse – over 35 nationalities make up our worldwide team. Our Nordic ethics have created a culture where we can all lead by example and shape the company – and industry – we want to see, together.

Off the back of our $20M Series A and unstoppable expansion across the globe, there’s never been a better time to join.

 

ABOUT THE ROLE

As our Events and Marketing Manager, you will report to the Head of Demand Generation and collaborate daily with brand, sales and partnership teams. Your mission is to help the commercial teams drive pipeline and new revenue by implementing end-to-end b2b campaigns that drive awareness and interest across all segments of Ultimate’s target market.

RESPONSIBILITIES:

Plan and execute multi-channel campaigns to drive brand awareness and new pipeline, collaborating with the sales, partnerships, product and customer success teams
Own the strategy and the end-to-end execution of our online and offline events, including speaker briefing, event promotion, presentation content and post-event evaluation
Brief and help produce marketing creatives with the design, content, advertising, email and website teams, coordinating and respecting deadlines
Support the sales team in targeting specific regions or segments, strategizing and fine-tuning campaign messaging to engage target accounts, generate new opportunities and increase win rates
Evaluate and document our campaign results and processes, contributing to a constant refinement of Ultimate’s value proposition and go-to-market strategies, helping to sure every segment receives a relevant and effective message

YOUR PROFILE

Bachelor’s Degree in Marketing, Business, Communications or equivalent
Experience working in a b2b marketing or sales team, preferably in a B2B SaaS environment with a sales-led motion
Proven track record of successful marketing initiatives that created demand among prospects and met pipeline goals
Cross Team Collaborator: You don’t steer away from communicating with people in different areas of the organisation. You work effectively within a team and independently.
Growth mindset: You are a problem solver, an optimist and can-do person. Hands-on and driven.
Self Management: You are highly organised with strong attention to detail. You also love to take ownership with projects
A buyer-focused mindset: you look at prospects with empathy and try to find ways to target them with effective messaging that speaks to their goals and needs
Full-working proficiency in English

BERLIN: THE ULTIMATE OFFER

Transparency is important to us, so we want to be clear about what the Ultimate opportunity means for you:

Generous PTO policy of 28 days per year.
Truly flexible working. Office, home-based or a mix of both, you work where it works for you. (A stylish, well-lit Kreuzberg-based office).
We recognise that you bring your best and we show our appreciation with actions, not just words – our competitive salaries and generous stock options program ensures that our success is your success.
Personal Growth Allowance for you to spend on whatever it is that makes you thrive – whether it’s a coding course, learning a new language or that pottery course that keeps on popping up on your feed, we’ve got you covered.
Team Events all year long – meat-free BBQs, stand-up paddle boarding, volleyball… you name it, we’ll organise it, plus team off-sites to unite because we’re better together.
A truly diverse team awaits you. 40% of our workforce identify as female and we come from over 35 nationalities.

Diversity & Inclusivity:

Belonging is a core pillar of our People strategy here at Ultimate, and our people (UltiMATEs) are at the centre of everything we do.
With an inspiring female co-founder and 40% of our workforce identifying as female, we are committed to ensuring diversity in our business.
We stand by our diversity hiring principles and champion our 37+ nationalities of our 130 employees.