Website Amplitude_HQ Amplitude
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Amplitude is a leading digital analytics platform. More than 1,900 customers, including Atlassian, Jersey Mike’s, Marks & Spencer, NBCUniversal, PayPal, Shopify, and Under Armour rely on Amplitude to gain self-service visibility into the entire customer journey. With Amplitude, teams can understand what product features are working, where users are getting stuck, and what actions lead to the right outcomes. As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.
Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables creation of better products, ability to solve complex problems, and drive more powerful solutions. In order to make diversity possible, we commit to striving to create an environment of inclusion: an environment focused on psychological safety, empathy, and human connection, which will allow employees of all backgrounds to feel the care they need to thrive.
About The Role & Team
Amplitude’s mission is to be the operating system for digital business. At its core, Amplitude provides a new window into digital customer behaviour that helps businesses answer the question: “Where do we place our digital bets to maximise growth?” We approach challenges with humility, we take ownership of our contributions, and our growth mindset pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.
At Amplitude, we’re on a mission to allow product and growth teams to systematically harness the power of data to build better products. This role will focus on renewing and expanding customers in our corporate segment. We need a Commercial Account Manager with 2+ years of experience in renewals and expansion for client companies of 1-1500 employees. This person will own and manage a book of business, driving evaluations from early stages to close, and managing complex customer relationships in the DACH and BENELUX regions.
As a Commercial Account Manager, you will:
- Lead renewals and growth strategy, commercial conversations and accurate forecasting within an existing book of business
- Become an expert on Amplitude’s product and conduct discovery calls, customised demos, and presentations with client executives
- Effectively sell the value of Amplitude to key stakeholders within the account; pitch how Amplitude delivers ROI to the customer and is an integral part of their growth strategy
- Gain a deep understanding of the business needs of your customers
- Collaborate well with internal resources including SDRs, Solutions Consultants, and Customer Success
- Handle order form drafting and working with deal desk for expansions and renewals as required
- Exceed quarterly and annual targets
You’ll be a great addition to the team if you have:
- 2+ years of SaaS selling experience in renewals and expansion
- Experience delivering customer business reviews and driving renewal and expansion conversations
- Ability to tell a story using data
- Problem-solving mindset and positive attitude towards the change that comes with working at a rapidly growing startup
- Experience running POCs and mutual close plans is preferred
Ability to work and thrive in a team setting - Excellent communication and presentation skills
About you:
- You thrive in a collaborative team environment
- There is no challenge too big to overcome
- Customer satisfaction is important to you
Who We Are
The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view.
We care about the well-being of our team: along with excellent health insurance, we offer flexible time off, a monthly wellness stipend, a generous parental leave, a subscription to Modern Health, and a generous Learning & Development stipend.
Diversity & Inclusivity:Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables creation of better products, ability to solve complex problems, and drive more powerful solutions. In order to make diversity possible, we commit to striving to create an environment of inclusion: an environment focused on psychological safety, empathy, and human connection, which will allow employees of all backgrounds to feel the care they need to thrive.