Website Adobe

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

 

Adobe’s Reliability Engineering team is looking for a Site Reliability Engineer (SRE) to help build and operate services like Adobe Sign. Adobe Sign is the fastest, and easiest way to get contracts signed and filed; unlike virtual fax or e-signature software, we offer an end-to-end solution by automating the entire contracting process from the request for signature to the distribution and filing of the final agreement. We instantly show customers what’s out for signature, what is signed, when and by whom.

We are passionate about what we do and are looking for experienced, motivated people to join a hardworking team. We believe in diversity and encourage all to apply. You have a track record as a SRE in large-scale SaaS businesses, and a strong desire to implement initiatives and systems to improve reliability, availability, security, and privacy. You are familiar with DevOps and other agile methods. You thrive solving problems in real-time under pressure.

The Role!

Build outstanding things that matter. You’ll work on a critical growth initiative, solving problems for engineers and customers.
Grow. Sharpen your skills, use innovative technology, and collaborate with your peers.
Collaborate. You’ll love working in an environment that values collaboration.
What is Needed to Succeed!

Responsibilities
Ensure the highest level of uptime and Quality of Service (QoS) to Adobe’s customers through operational excellence

Define service level objectives (SLOs) and service level indicators (SLIs) to represent and measure service quality
Embed with product teams (physically and/or virtually) to develop tight-knit teamwork/partnership
Identify areas to improve service resiliency through techniques such as chaos engineering, performance/load testing, etc
Support and maintain globally distributed multi-cloud (public and/or private) environments
Automate common, repeatable tasks at a large scale to reduce toil
Tackle performance and stability issues using a wide variety of tools
Participate in an on-call rotation as required
Determine the root cause for all production level incidents and write corresponding high-quality RCA reports
Promote the DevOps/SRE mentality
Qualifications
Deep understanding of both software engineering and technical operations
DevOps skills (scrum/Kanban/agile/ci-cd/12-factor)
Experience in modern cloud-based, SaaS delivery technologies: AWS, Azure, Jenkins, Git, Atlassian Jira and Confluence, Linux, DNS, E-mail, containers, log analysis, monitoring, Java, Apache, Tomcat, Memcached, Qpid, and MySQL on Linux
Expertise with containerization orchestration engines (Kubernetes)
Programming skills, particularly with Python, Java, and Ruby
Excellent communication, interpersonal, and teamwork skills
Familiarity with Prometheus, Grafana, NewRelic, and Splunk
Familiar with a variety of cloud and automation concepts, practices, and procedures
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Diversity & Inclusivity:

Adobe is an equal opportunity and affirmative action employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.
Adobe aims to make adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, please contact [email protected]

To apply for this job please visit adobe.wd5.myworkdayjobs.com.