Adobe
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to craft beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The Opportunity
Do you want to help Adobe enable Creativity for All? The Creative Cloud Express (CCX) Growth team is an ambitious Product-Led Growth effort that functions as a startup within Adobe to build outstanding, next generation experiences on web and in mobile apps. You will build an end-to-end understanding of the customer experience and then act on opportunities through rapid iterative testing with a growth mindset and spirit.
As a passionate advocate for the customer, your mantra is to remove friction and challenge mental models in order to deliver significant improvements to the user experience. You will partner with CCX engineering, design, research, data, and marketing teams to implement with precision and approach and solve problems strategically. Product-Led Growth governs this approach: test, learn, iterate, with in-product experiences as the focus.
What you’ll Do
Champion Product Led Growth, including how to work across Product Research, UX/UI Design, Data Science, Marketing Insights, and Product Management, to challenge mental models and deliver multi-surface, multi-journey-step experiences at scale.
Build a robust understanding of the key markets in EMEA, identify action plans based on your E2E knowledge, and work with your squad to execute against those priorities.
Co-create an outstanding end-to-end customer experience for both web and mobile users through rapid, iterative testing and the resulting findings from those efforts; the specific focus of this role is on driving in-product engagement with CCX’s base of users.
Talk to customers in EMEA every week and carry the takeaways from those interactions through everything you do.
Lead execution across multiple surfaces resulting in demonstrable increases in engagement at statistical significance.
Able to diagnose the health of a product engagement funnel, from onboarding through to activation and repeat use, find opportunities, and deliver value to customers on an ongoing basis.
Drive and mentor internal and the broader external teams on the complete lifecycle of a test from hypothesis, concept, design, launch, analysis of results, and next steps.
Define, translate, and effectively communicate the results of engagement tests and near and long-term test roadmaps for EMEA in weekly, monthly and quarterly reports that quantify impact and identify trends.
What you need to succeed
At least 5 years of Product Management experience with an emphasis on testing and responsibilities driving in-product user engagement.
Proven ability to harness technology for personalization at scale: using APIs, machine-learning models, cross-platform experiences, and behavioral data to drive growth.
Experience creating and leading cross-functional teams built around driving data-informed hypotheses that will power experiment design and findings.
Experience scaling operations to ensuring adherence to a thorough experimentation methodology and detailed execution that is sustainable.
Bilingual German and English.
MBA preferred.
At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.
If you’re looking to make an impact, Adobe’s the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Diversity & Inclusivity:Adobe is an equal opportunity and affirmative action employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.
Adobe aims to make adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, please contact [email protected]
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