• Full Time
  • London

Website Contentsquare

Contentsquare is a global digital experience analytics company empowering the brands you interact with every day to build better online experiences for all. Since our founding in France in 2012, we have grown to be a truly global and distributed team – known as the CSquad – representing more than 72 nationalities across the world.

In 2022, we raised $600M in Series F funding, and we were also recognized as a certified Great Place to Work in France, Germany, Israel, US and UK. In November 2023, we acquired Heap, our largest acquisition to date, strengthening our analytics platform to provide a 360 view of users’ digital experience.

Please Note: Scammers are posing as Contentsquare and Contentsquare team members. We’ll never initially contact you via text or GChat, and never solicit money from you. Please visit our careers blog for more information.

Our goal is to be the all-in-one analytics platform that customers of all sizes need to create better experiences – We will deliver solutions for 4 core propositions; Digital Experience Analytics, Digital Experience Monitoring, Product Analytics and Voice of Customer. These solutions will be presented to, and used by our customers in such a way that they promote up-selling and cross-selling of products by ensuring customers get real additional value from the interconnection of the solutions and use cases. This platform is meant to serve customers of all sizes (SMB, mid-market and enterprise) and will support our Product Led and Sales Led growth motions.

The Vice President of Design will play an important role in shaping the future of our platform, and be a key leader in the organization. They will provide a vision and guide teams in creating a seamless and intuitive user experience.

This position will be reporting to Lucie Buisson, our Chief Product Officer, and will have an impact at the group level of ContentSquare. This means working on the Design strategy of the three companies who are part of the group: ContentSquare, Hotjar and Heap, finding synergies and ways to bring all companies together.

You can find more information about ContentSquare’s acquisition of Hotjar and Heap on these links. You’ll also notice the position is advertised both at Hotjar and ContentSquare career pages.

Key Responsibilities

Lead, grow, and inspire a global and cross-functional teams of Product Designers, Content Designers and Design System Managers (40 people).
Lead the transformation of our user experience into a single platform.
Develop and nurture a product design culture within the organization.
Create and execute a comprehensive design strategy, that aligns with our company’s strategic goals, serving both Product and Sales Led growth motions.
Drive the team in consistency, efficiency, and scalability across all the product lines when delivering experiences, including implementation of best practices, guidelines, and/or the evolution of the design system.
Be a part of the Senior Executive team, collaborating closely with counterparts in Product Management, Engineering, Product Analytics, Customer Research, Marketing and Sales.
Who we’re looking for
Experience in senior leadership positions in Product Design, in customer-facing products (Web and Mobile) in large and global scale.
Experience and desire to lead cross-functional and geographically distributed teams, with high focus on growth, trust and transparency.
Demonstrated success in creating and executing Product Design strategies that drive user adoption and growth through a product-led approach.
Experience with all phases of user-centric design methodology, using data to assess and inform decisions.

Hiring Process

First chat with our Talent Acquisition Team
Hiring Manager Interview with our Chief Product Officer
Take home task, which will include presenting it to our Design Team
Interview with your future peers, our SVP of Product
Final Interview with our Chief Strategy Officer

Why you should join Contentsquare:

We’re humans first. We hire dedicated people and provide them with the trust, resources and flexibility to get the job done
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits
We are a fast-growing company with a track record of success over the past 12 years, yet we operate with the agility of a startup. That means a huge chance to create an immediate and lasting impact
Our clients, partners and investors love our industry-leading product

To keep our employees happy and engaged, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are a few we want to highlight:

Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
Work flexibility: hybrid and remote work policies
Generous paid time-off policy (every location is different)
Immediate eligibility for birthing and non-birthing parental leave
Wellbeing and Home Office allowances
A Culture Crew in every country to coordinate regular outings such as game nights, movie nights, and happy hours
Every full-time employee receives stock options, allowing them to share in the company’s success
We offer many benefits in various countries — ask your recruiter for more information

We are a 2024 Circle Back Initiative Employer – we commit to responding to every applicant

Diversity & Inclusivity:

Contentsquare is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, gender expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.

Your personal data will be securely stored in our hosting provider’s data center in Oregon (US West). We have implemented appropriate transfer mechanisms under applicable data protection laws.

To apply for this job please visit contentsquare.com.