Technical Account Management Intern (Remote) – R15599

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters – one team, one fight.

Account Management Intern (Remote)

Start & End Dates: June 3rd – August 23th, 2024 (12 Weeks)

 

Company Overview

CrowdStrike is a global leader in cybersecurity. Our University Program is
dedicated to attracting and cultivating the next generation of talent in virtually every field. Our program offers competitively paying positions that allow students and recent graduates to gain real-world experience and develop essential skills while they learn from the best and brightest working professionals. We offer our interns a structured twelve- or ten-week program and supportive, collaborative virtual, in-person, and hybrid environments where they can ignite their passion for the future of technology. Our University Program is designed to provide participants with exposure to meaningful work that supports CrowdStrike’s mission to make the digital world a safer place to live and work. CrowdStrike is whereyour talent meets cutting-edge tech. Ready to start building a career you can be proud of? Join us!

We are committed to fostering a culture of belonging where everyone
feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation – generating the best possible outcomes for our customers and the communities they serve. We encourage all prospective candidates to apply if their background matches the expertise below.

Location
Spain, UK, Romania – Fully Remote
The Account Management Internship is fully remote and requires no travel.

Your work location is the city/town/province you will be working from remotely. For our 12-week internship program, interns are allowed to work remotely from an alternative location for up to 2 weeks. Interns are also invited to work out of the CrowdStrike office located closest to their remote location.

About the Role

As a Customer Success Intern at CrowdStrike, you’ll make a difference in global security by protecting organizations against the most advanced attackers in the world. Our CrowdStrike virtual security operations centre offers opportunities to expand your skill set through a wide variety of experiences, detecting and responding to incidents as they occur in real-time for our customers.

You will be expected to work 40 hours a week on projects including, but
not limited to:

Monitoring, triaging and researching technical support requests
Assisting the CS Operations team in report creation and analysis
Collecting feedback from internal stakeholders on process effectiveness
Developing communications and digital content to engage customers
Working on pilot programs for major initiatives
Creating customer facing health checks and reports

Minimum Qualifications

By the beginning of the internship, interns must have completed at least 2 years at a 4- year undergraduate university
Preferred degrees: BS in IT, Computer Science, Cyber Security
An eagerness to learn through hands-on experience and collaborative projects specific to your internship field
Strong problem solving skills

Although CrowdStrike is a primarily remote company, collaboration is intrinsic to the success of our mission. Therefore, the strongest applicants will be those who can communicate effectively and frequently, and work well with fellow interns and employees.

Bonus Points

Experience with a data analytics or business intelligence platform
Scripting or cybersecurity background
Project management experience

What You Can Expect

Executive Speaker Series & Tech Talks
Fun socials and give-back events (e.g. virtual trivia, escape rooms, etc.)
Development workshops to grow your soft and hard skills
Networking opportunities with fellow interns and CrowdStrikers
Owning impactful projects that move the company forward
Working alongside a diverse and global team
Assigned mentor and continuous feedback
Participation in our Employee Resource Groups (ERGs)
Access to our FalconFit Wellness Program and Employee Assistance Program
Fun Slack channels (e.g. food, gaming, sports, pets, etc.)

#LI-RM1

#LI-Remote

Diversity & Inclusivity:

We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.