Graduate Technical Engineer

About the job
The Team

As a Graduate Post Sales Engineer at Egress, you will directly support our sales teams with technical engagements, presentations, demonstrations, and proof of concepts. You will play a key role in supporting the acquisition of new customers and supporting existing customers looking to extend their existing capabilities with the Egress product set. You will establish strong customer relationships, becoming their trusted advisor and able to match business requirements to technical solutions. Communication skills are key, and you should be able to explain technical concepts clearly, whilst also possessing great listening skills to relay feedback effectively to internal teams.

The Role

• Supporting technical meetings, presentations, and demonstrations with sales colleagues
• Preparing for and running customised demonstrations, based upon customer requirements
• Executing proof of concepts for our prospects, and responsible for supporting artefacts
• Supporting RFI’s / RFP’s where appropriate
• Supporting and enabling wider sales teams and partners
• Frequently liaises with internal teams especially product management with regards to customer feedback
• Supports post-sales staff with account handovers and may oversee strategic deployments

The Person

An ideal candidate would be someone who possesses:

• Excellent written and verbal communication skills
• Excellent presentation skills to technical and non-technical audiences
• Great analytical and troubleshooting skills
• An outgoing personality who enjoys building strong relationships with peers and customers
• A self-starter attitude, eager to learn new technologies
• Experience in the tech industry, in some form of customer facing consulting capacity

It would also be beneficial if you:

• Have working experience with Microsoft Exchange/365 and/or other email security services.
• Have working experience with Active Directory
• Have working experience with enterprise applications and packaging software such as SCCM or Intune.

What rewards and benefits would I get in this role?

• 25 days annual leave (26 in your second year with Egress)
• Free breakfasts
• Monthly fully funded office socials (Trampolining, Bowling, Rounders, Sports Day, Pub Quiz, Board Games Night etc.)
• Pension scheme
• BUPA Private Health Cover
• Eligibility to participate in Enterprise Management Investment (EMI) stock options scheme
• Cycle to work discount scheme
• Regular Charity events & fundraisers
• Annually funded company kick off event
• Regular Pool leagues on our office tables
• Management/Peer recognition programmes with rewards (Including an annual company holiday incentive)

The company

We are proud of our uniquely agile, effervescent, and people-focused equal opportunity environment. Our core values of Owning it, Being Bold, Doing the right thing and Being a bar-raiser run through everyone who works for us, and everything we do.

We are a sociable company and haven’t let a global pandemic stop us from continuing to enjoy the place we work even if is more of a virtual experience at times. The atmosphere across the business is friendly and supportive, with a constant desire to improve in everything we do! We are now back to running our monthly paid for social activities as our offices continue to get busier! For those who are working remotely, we can’t promise the coffee you have in your kitchen will be as good as the free ones we have in the offices but the people you share it with will be just as warm and welcoming.

Privacy and Your Data

Please take the time to check and read our recruitment privacy policy – you can find it at www.egress.com/legal/recruitment-privacy. The information you provide to us when you apply will be held, stored and processed by Egress Software Technologies Limited in accordance with it.

Any job offer that we may make to you will be subject to you successfully passing background checks.

Diversity & Inclusivity:

Here at Egress we are committed to diversity, equity and inclusion. Our workforce has consistently sat above the national average for both BAME and Female representation, but we recognise that we can always do more. Every job description is subject to scrutiny through a gender bias decoder ensuring our roles are as inclusive and attractive as possible. Our culture is one that aims to nurture a welcoming and safe working environment for everyone with initiatives such as our Diversity & Belonging forum, dedicated mental health first aider network and regular awareness seminars all contributing to a great place to work whoever you are.
Find out more here - https://www.egress.com/en-us/environment-social-governance/diversity