Senior Developer Relations Engineer – (3665)

***This role is hybrid and will require some office attendance at our London hub, our Worcester hub or our Chester hub. Please only apply if you are able to attend one of these locations regularly***

About GBG:

GBG is the leading expert in global digital identity. We combine our powerful technology, the most accurate data coverage and our talented team to deliver award-winning location intelligence, identity verification and fraud prevention solutions.

With over 30 years’ experience, we bring together a team of over 1,100 dedicated experts with local industry insight from around the world to make it easy for businesses to identify and verify customers and locations, protecting everyone, everywhere from fraud.

Why you should be@GBG

We make the world a safer place
We trust each other and win together
We are local experts in a global business
We want you to be yourself
We grow when you grow

About the team:

At Loqate, a GBG solution, our mission is to help every business in the world reach every customer in the world and we strive to understand location better than the people that live there. Thousands of big brands and household names use our location capture and verification services as part of their digital commerce and data quality user journeys, performing millions of transactions per day.

The Role:

We’re looking for an experienced Senior Developer Relations Engineer with a passion for customer advocacy and building developer community to join our Growth Engineering team, where you will play a critical role in evolving Loqate’s developer ecosystem.  You will partner with Product, Marketing, and Partnership Managers in shaping our roadmap and strategy in this space.

Developers are critical to the success of Loqate – thousands of developers from tens of thousands of customers leverage Loqate’s APIs to onboard customers, reduce failed deliveries, and improve data quality.

What you will do:

At Loqate we’re constantly learning, and we’re not afraid to change in order to adapt to the ever-shifting environment around us. Here’s what your day to day work will look like, but we expect you to adapt as your role and the business develops.

Grow and connect community – represent our developer community within Loqate, and Loqate in our developer community
Support customer growth – Engage with our partners and the developer community to unblock opportunities and accelerate time-to-market
Publish rich and engaging content – drive adoption of Loqate’s capabilities via partners and developers
Improve time-to-value – Actively contribute to our customer-facing SDKs, third-party integrations, and developer documentation to enable developers to get started quickly, drive adoption, and integrate more deeply over time.
Love shipping code – our squads are empowered to use CI/CD best practices and tooling so that deploying to production is an everyday thing
Evangelise and inspire – build inspiring demos, tutorials, and sample apps that demonstrate the power of Loqate’s products

Requirements

What we’re looking for:

The core qualities that will help you thrive in this role are:

Proven industry experience in a Software Engineering role
At least 3 years industry experience in a Developer Relations Engineer / Advocate / Evangelist role
A strong foundation in software engineering principles and full-stack development with commercial experience of at least two modern languages, for example JavaScript/Typescript, C#, PHP, Go, Ruby
An opinionated view on good developer experience with a proven history of designing and building developer SDKs, APIs and integrations with third-party APIs
Excellent communication skills with a demonstrated ability to write clear and concise content tailored for the target audience
Curious about integrations, with the right mix of passion for technology and customer success
The ability to adapt and evolve in a fast moving environment; you should expect a mix of engineering, evangelism, communication and operations and be motivated by primarily being customer-centric
Outgoing and proactive in networking and building relationships with internal teams as well as partners, customers and industry experts
Keen interest in blogging, social, and attending meetups and conferences about product & technology
If you don’t have all of the skills listed here then don’t let that put you off, we’d still love to hear from you!

Benefits

Next steps

Click here to see more about what’s important to us, including our flexible working policy, our commitment to ESG, I&D and much more.

To chat to the Talent Attraction team and find out more about our benefits, drop an email to [email protected] and we’ll be in touch!

 Make life@GBG work for you.

Diversity & Inclusivity:

be/yourself@GBG
ESG (environmental, social and governance) is fundamental to who we are at GBG. One of the ways we impact positive change is through our inclusion and diversity programme, be/yourself. At its essence, we want every one of us to feel comfortable being our authentic selves at work. It’s our commitment that however we identify, whatever our differences, we will all be treated with respect and as equals. Benefitting from equitable access to opportunities allowing us all to develop and excel in a workplace that supports and celebrates our individuality and potential.