Website GoCardless
About us
At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. We’re making it easy to use both- for businesses everywhere.
GoCardless is used for domestic and international payments by 75,000+ organisations and counting, processing more than $30 billion across 30 countries. We’re an award-winning London based fintech, with additional offices in Riga, Paris and Melbourne.
The role:
The Revenue Operations Manager is responsible for driving productivity and effectiveness of the International GTM organisation. This person will foster close working relationships with International GTM leadership to ensure the International Group’s efficient operation and success.
What excites you:
Support the annual quota & compensation planning process across the entire GTM
Ongoing optimisation of customer segmentation, territory management & global rules of engagement
Support GTM business reviews, ensuring a strong action orientation driven by foresight and insight that is holistic across the entire GTM funnel
Work with our GTM analytics/BI team to scope reporting infrastructure needs and draw insights to make strategic decisions with senior leadership
Own the operational cadence around the forecasting process
Create and maintain documentation on the ‘Sales Playbook’ – GTM processes, policies, best practices and relevant training materials & help to ensure adoption of these
Understand and communicate business needs and requirements of International GTM and work in conjunction with the Salesforce team to solve those needs via ongoing operations requests, projects, tech stack optimisation and initiatives
Support scoping, deployment and adoption of our GTM tech stack
Partner with key sales and operations leaders to define, develop, and execute comprehensive and strategic projects designed to increase revenue, sales productivity and operational efficiency with little oversight
What excites us:
3+ years of RevOps experience in a FinTech / SaaS company
Strong proficiency with Salesforce i.e ability to work & create reports and dashboard
Previous experience with quota and compensation planning
Ability to manage multiple concurrent projects and summarise status to Senior Executive level
Holistic RevOps mindset, fostering collaboration within the Sales organisation and across departments such as Marketing, Finance, and CS.
Excellent communication and interpersonal skills to drive internal collaboration across multiple teams and stakeholders
Thrives in fast-paced and ambiguous environments, positively embracing change.
Self-starter who sets goals and is driven to succeed both personally and professionally; focused on productivity; deeply committed to quality and integrity
Ability to learn new products, technology, and processes quickly
Proactive style and strong ability to work without direction with influencing and execution capabilities.
(some of) The good stuff
Wellbeing – stay healthy with dedicated support and medical cover
Work away scheme – you can apply to work away from your country of residence for up to 90 days in any 12 month period
Adaptive Working – allows you to work flexibly, around your lifestyle
Equity – all permanently employed GCs get equity to help you make a valuable contribution
Parental leave – to suit everyone embarking on life’s great adventure
Time off – generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)
Life at GoCardless
We’re an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it’s essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.
Diversity & Inclusivity:Diversity & Inclusion
We’re building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we’re going to achieve this goal, we need to build a team of ‘GeeCee’s’ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds.
We’ve got a long way to go, but here’s how we’re doing as of June 2023;
42% identify as women
28% identify as Black, Asian, Mixed or Other
9% identify as LGBTQIA+
9% identify as neurodiverse
2% identify as disabled
We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support.
If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report