Salesforce Administrator

About us

At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. We’re making it easy to use both- for businesses everywhere.

GoCardless is used for domestic and international payments by 75,000+ organisations and counting, processing more than $30 billion across 30 countries. We’re an award-winning London based fintech, with additional offices in Riga, Paris and Melbourne.
Sales Ops is a force multiplier and “the critical link between the development and the execution of the sales strategy and go-to-market strategy.”

The team’s mission is to increase the productivity and effectiveness of our customers and our GC colleagues by reducing friction in the sales process.

What excites you:

Troubleshooting and solving issues within the Salesforce ecosystem
Supporting the business in problem analysis/requirements gathering and using their Salesforce knowledge to support solution design
Work with a broad range of stakeholders across teams to deliver on simple projects and change
Full end to end testing of solutions to ensure they match the requirements
Apply best practices
Ability to shape and translate a technology enabled vision into successful Business outcomes
Provide ongoing support for regular system maintenance
Help develop training material for new processes that are rolled out
Keeping up to date with the Salesforce release cycle and implementing appropriate changes
Drive alignment to our vision & strategy, so every GeeCee has a clear understanding of our priorities, why they’re important, and how their work impacts GoCardless’ success
Build trust and connection, so GeeCees are engaged as true advocates of the business; feel they have a clear voice, are listened to; and continue to deliver outstanding work through periods of transformational change
Foster and scale our fantastic culture, so GoCardless is an irresistible place to work, with a strong sense of belonging.

What excites us:

Experience working as a Salesforce Administrator
Sales Cloud knowledge
Data Analysis skills
Knowledge of building simple solutions within Salesforce
Experience working with CPQ and Experience Cloud desirable
Salesforce certifications and completed Trailheads a bonus
An understanding of how Salesforce integrates with other applications is awesome
We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

(some of) The good stuff
Wellbeing – stay healthy with dedicated support and medical cover
Work away scheme – you can apply to work away from your country of residence for up to 90 days in any 12 month period
Adaptive Working – allows you to work flexibly, around your lifestyle
Equity – all permanently employed GCs get equity to help you make a valuable contribution
Parental leave – to suit everyone embarking on life’s great adventure
Time off – generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)

Life at GoCardless 

We’re an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it’s essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

Sustainability

We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world. Check out our sustainability action plan here.

Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.

Diversity & Inclusivity:

Diversity & Inclusion

We’re building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we’re going to achieve this goal, we need to build a team of ‘GeeCee’s’ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds.

We’ve got a long way to go, but here’s how we’re doing as of June 2023;

42% identify as women

28% identify as Black, Asian, Mixed or Other

9% identify as LGBTQIA+

9% identify as neurodiverse

2% identify as disabled

We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support.

If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report