Design Director

About us: 

 
We’re here to make money work for everyone and we’re doing things differently. For too long, banking has been obtuse, complex and opaque.

We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.

We’re focused on solving problems, rather than selling financial products. We want to make the world a better place and change people’s lives through Monzo.

 

About our Product Design Team:  

Read through our blog to get an insight into the team and how it works. Our VP, Vuokko has given a number of talks about Monzo which you can find here: https://monzo.com/design/

We’re looking for an empathetic leader to help us build and grow the best design team in the world.

We’re working for and with our users to build a bank that’s fair, transparent and a delight to use. You’ll be working with a team designing a product that’s part of day to day life for more than five million people already, and your work here will help us scale much further, ensuring a high bar of quality for design and a focus on solving user problems as we grow.

We care deeply about inclusive working practices and diverse teams. We’re keen to ensure we’re designing a bank that works for everyone, so we particularly encourage applications from different underrepresented demographics.

Your day-to-day:  

Manage designers who work embedded in independent product squads, working on the core surfaces that make up a user’s experience with Monzo.
Collaborate with your peers in leadership within Product, Engineering and Data Science to define a strategic vision for what we build, helping focus on solving user problems.
Help set clear development goals for your team, and regularly check in on progress.
Help designers define their career paths, identify opportunities and level up to do the best work of their lives.
Hire and develop more managers and designers as we grow.
Represent us publicly in the ways that feel natural to you: writing, speaking, or running events in order to share what we do.

You should apply if:

You’ve managed designers before!
You’re passionate about developing designers’ skills and careers.
You really understand how software is built and how design can make an impact in a multi-disciplinary environment.
You inspire and motivate people to do their best work fully aligned with business goals.
You know how to grow and hire new leaders.
You’re product-minded and intensely customer-focused.
You care about design all the way from a strategic level down to design details and getting the pixels right.
You’re a skilled communicator and know how to work with independent teams.
You know how to balance quick wins and bigger, more impactful pieces of work.
You love change and know how to manage it.

The Interview Process:

All interviews will be conducted virtually unless otherwise stated.

Recruiter call (30 mins)
Initial call (45 mins) with our Design Director or our VP of Design
Strategy & Impact (45 mins) with our VP of Engineering and General Manager
Final stageDesign Critique (45 mins) with our Principal Designer
Leadership & Values (45 mins) with our Director of Research + a member of the design team
Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on [email protected]zo.com

What’s in it for you:  

💰 £120,000-160,000 ➕ plus stock options & benefits

✈️ We can help you relocate to the UK

✅ We can sponsor visas

📍This role can be based in our London office, but we’re open to distributed working within the UK (with ad hoc meetings in London).

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚Learning budget of £1,000 a year for books, training courses and conferences

➕And much more, see our full list of benefits here

 

If you prefer to work part-time, we’ll make this happen whenever we can – whether this is to help you meet other commitments or strike a great work-life balance.

Diversity & Inclusivity:

We are actively creating an equitable environment for every Monzonaut to thrive.

Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2021 Diversity and Inclusion Report and 2021 Gender Pay Gap Report.

We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.